FAQs

Orders & Shipping

1. When will my TinyRetroTV ship?
Orders are processed in 2–4 business days, then shipped out with tracking provided.

2. How long does delivery take?
Shipping typically takes 5–10 business days depending on your location.

3. Do you offer international shipping?
Yes! We offer free worldwide shipping on all orders.

4. Will I get tracking info?
Absolutely — we’ll email you a tracking number as soon as your order ships.

Video Playback & Features

5. Can I add my own videos?
Yes! Simply connect the TV to your computer via USB and drag and drop MP4 files.

6. What video formats are supported?
The TV supports MP4 video files. For best results, use standard-definition clips.

7. Do I need Wi-Fi or an app to use it?
No apps, no Wi-Fi needed — it’s completely offline and easy to use.

8. Can I organize videos into folders?
Yes — the TV supports directory browsing, so you can organize by show, genre, or theme.

9. Can I use a USB flash drive?
Yes! It supports external USB drives for additional video storage.

10. Can I fast forward or rewind?
Yes — the onboard buttons let you fast forward, rewind, pause, and skip.

11. Does it have a headphone jack?
Yes, it supports 3.5mm headphones for private listening.

12. Does it have volume control?
Yes — you can adjust the volume directly from the device.

13. Can I pause or skip videos?
Definitely. Full playback control is available via physical buttons.

Power & Charging

14. How is it powered?
It includes a built-in 600mAh rechargeable battery (3.7V).

15. How do I charge it?
Charge it using the included USB-C cable and power adapter.

16. Is a charger included?
Yes — the box includes a USB-C charging cable, USB data cable, and power adapter.

17. How long does it take to charge?
The TV fully charges in about 30 minutes.

18. Can I use it while charging?
Yes! You can watch while it’s plugged in.

Design & Build

19. What colors are available?
Currently available in Purple, Red, and Cream Yellow — with more coming soon!

20. What’s the screen resolution?
The 2.4" screen supports 720p video playback.

21. Does it feel like a real TV?
Yes — it works just like a retro TV with tactile buttons and real video playback.

22. What are its dimensions?
Size: 8.6cm (L) × 4.7cm (W) × 6.2cm (H) — tiny and collectible!

23. How many buttons does it have?
It features 6 control buttons, 1 USB port, and 1 USB-C port.

Gifting & Use Cases

24. Is this a good gift?
Absolutely! It's a favorite among animation fans, collectors, and nostalgic gift seekers.

25. Can I use it as décor?
Yes — it’s perfect for desks, shelves, nightstands, or display corners.

26. Is it safe for kids?
It’s best for ages 10+ due to small parts.

Policies & Support

27. What’s your return policy?
We offer a 30-day return window. Items must be unused and in original packaging. See our return policy for more.

28. What if something is wrong with my order?
Contact us or Email us at support@tinyretrotv.com and we’ll help resolve it quickly.

29. Is this affiliated with The Simpsons or other shows?
No. While inspired by retro cartoon styles, this product is not affiliated with or endorsed by any specific IP or brand.

30. Is shipping really free?
Yes — we offer free worldwide shipping on all orders, no minimum required.